Gbajee10 Privacy Policy — Your data is safe with us

Gbajee10 believes that your privacy is a fundamental right. As a trusted online gaming platform, we take the protection of your personal data extremely seriously. This Privacy Policy is designed to make clear:

• What information we collect from you and why.
• How that information is used, stored, and kept secure.
• Circumstances under which your information may be shared with third parties.
• What rights you have over your personal data.

This policy applies to the gbajee10 website, mobile app, and all associated services. We comply with international data protection regulations and operate in accordance with applicable laws in Bangladesh.

Gbajee10 collects your information in several ways. A full breakdown is provided below:

Information collected at registration:

• Full name and date of birth.
• Email address and mobile number.
• Residential address and country.
• Username and password (stored in encrypted form).

Information collected during KYC verification:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement for address verification.
• Selfie or video verification data where required.

Automatically Collected Information:

• IP address and device information (operating system, browser).
• Session duration and browsing patterns.
• Gaming activity and transaction history.
• Information collected through cookies and similar tracking technologies.

Gbajee10 uses the information it collects for the following purposes:

If you no longer wish to receive promotional emails or notifications, you can opt out at any time through your account settings or by contacting us.

Gbajee10 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment providers: Relevant information is shared with bKash, Nagad, or banking partners as needed to process transactions.
• KYC Verification Providers: With authorized third-party agencies for identity verification.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud prevention agencies: With industry-recognised organisations for the prevention of illegal activity.

Gbajee10 uses several types of cookies on its website. Full details are provided below:

• Essential cookies: Required for core website functionality. Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance cookies: Used to analyze website speed and performance. This data is completely anonymous.
• Functionality Cookies: Remembers your preferences such as language, theme, and more.
• Marketing cookies: Used to show you relevant promotions. You can turn this off at any time.

Cookies can be blocked or deleted through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

Gbajee10 follows the highest industry standards to protect your data. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmissions are handled through encrypted channels.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-factor authentication (2FA): An extra layer of security for account login.
• Regular security audits: Regular system audits conducted by independent experts.
• Password Hashing: Your password is never stored in plain text.
• Restricted access controls: Only authorised personnel have access to specific information.

Gbajee10 does not retain your data longer than necessary. Retention periods depend on the type and purpose of the data:

• Account Information: For the duration your account is active, and for up to 5 years after closure.
• Transaction History: A minimum of 5–7 years, as required by financial regulations.
• KYC Documents: Up to 5 years, in accordance with regulatory requirements.
• Cookie Data: Typically 30 days to 1 year.
• Support conversations: Up to 2 years after the issue is resolved.

Once the designated retention period ends, your data is securely deleted or anonymised.

As a gbajee10 user, you have the following rights:

Gbajee10 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• Date of birth and identity document verification are mandatory as part of the KYC process.
• If we become aware that a minor has created an account, it will be closed immediately and any collected data will be deleted.

Gbajee10 may update this Privacy Policy from time to time. When changes are made:

• You will be notified of any significant changes via email or a website notification in advance.
• You can identify the latest version by checking the "Last Updated" date at the top of the page.
• Continued use of gbajee10 after any changes will be considered acceptance of the updated policy.
• We recommend visiting this page regularly.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@gbajee10.bet
• Live Chat: Click the chat button in the bottom-right corner of the website.
• Support Hours: 24 hours a day, 7 days a week.

We treat all privacy-related requests with the utmost seriousness and aim to respond within 30 days. For more general enquiries, visit our FAQ page View.